FAQs
How much does shipping cost?
Choose a shipping method at checkout for your product(s). Your total shipping charge will automatically compute prior to completion of your order.
How long will my order take to be delivered?
Most items will arrive within 4-7 business days unless expedited shipping is chosen, but some restrictions may apply. Gift cards will be shipped via USPS and will generally arrive in 2-8 business days unless upgraded shipping is chosen. P.O. Box and Military APO/FPO items will be shipped via USPS within 3-8 full business days. Business days are Monday - Friday, excluding federal holidays within the United States.
Can I change my shipping address after my order is placed?
Once you place an order, we begin processing it immediately, so your gear arrives fast. Due to the speed of our process we unfortunately cannot change the shipping information once the order is placed. You may reach out to us and request your package be held at the nearest location to you for pickup. You are free to return the item(s) if do not want them.
What is your delivery policy?
An estimated delivery date comes in a shipping confirmation email after your order is placed. These dates vary due to carrier shipping practices, delivery location, and the items you order. Products may be delivered in separate shipments.
We do not deliver to P.O. Boxes unless the item is being shipped via USPS.
We ship orders Monday - Friday. If you select next day shipping and submit the order after 12pm(ET), Monday - Friday, it won’t be processed until the next business day.
How do I expedite my shipping?
If you want to expedite your shipping method, simply select the Expedited shipping method in Checkout. Please note that no adjustments to the selected shipping method can be made once an order is placed.
What is the status of my refund?
Refunds will be issued back to your original form of payment within 14 days of when the return is processed. Normal bank processing times do apply and may take up to a full billing cycle.